Business solutions from Microsoft Dynamics CRM stimulate and invigorate customer engagement through real-time information and collaboration. As the world gets smaller and more complicated, technology plays an important role and allows individuals to carry out their ideas while helping organizations manage their complete business processes.
From customer relationship management (CRM) to enterprise resource planning (ERP), from supply chain management to business intelligence and reporting, Microsoft Dynamics has the right business solution for you. And when you combine Microsoft Dynamics with Office, Skype and Yammer, you can connect instantly with your computers. With Microsoft Dynamics, you can add collaboration and productivity to any device, anywhere.
Sales
Services
Marketing
Social networks
Business resource planning
Small and medium enterprises
Microsoft Dynamics CRM for sales provides a complete and intuitive solution that helps salespeople become more productive so they can focus on the most important thing: deliver incredible experiences to customers.
The service capabilities of Microsoft Dynamics CRM allow companies to provide a comprehensive service without agents, assisted and onsite. Our industry-leading technologies, including machine learning, the Internet of things and analytics, provide our purpose-built solution with the scope and depth your organization needs to meet the challenges of a continuous customer service scheme. change, and allow you to position your brand to take advantage of an economy based on the provision of services.
In a socially connected world, interaction with your customers is key to the growth of your business. Social interactions can take place anytime, anywhere. Microsoft Social Engagement is an effective CRM service that puts cutting-edge tools in the hands of its sales teams, customer service and marketing. Connect through social networks with clients, followers and critics to obtain information about the opinion that people have of your business.